Error code
GE dishwasher error code Cup Open
GE dishwasher error code Cup Open: Not an error. Which machines can actually raise it, where the number lives on this make, and what to do next.
- From $95 diagnostic, credited to the repair
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- In writing the price, before anything is opened
What we can confirm
Code Cup Open, from the manufacturer's own documentation
A code is only meaningful together with the machine showing it — the same digits mean different things on different equipment.
The code
Cup Open
Not an error. GE lists this as a reminder that the detergent cup has not been closed — the cycle will not start, and it is telling you to add detergent and latch the cup.
or call (305) 306-2503
What it narrows down to
Not an error. GE lists this as a
Diagnostic
From $95, credited to the repair
On the same appliance
What else belongs to the dishwashers
On this make a code belongs to the appliance rather than to a product line. These are the other conditions this machine can display, and the models that can show this one — a display often has more than one thing to say, and the model number decides what any of it costs to put right.
Other codes this appliance can display
The pump out during drain has exceeded two
The total pump out cycle exceeds seven minutes.
The dishwasher will not drain. Where C1 and
The machine filled twice after a power failure,
The pump out time is too short —
The water temperature is too low. GE is
The water temperature sensor circuit has become inoperative.
The detergent cup is blocked from opening fully.
There has been a power failure to the
Failure to drain — GE lists it as
A possible leak has been detected, and on
Not an error. GE describes a number followed
The same digits mean different things on different equipment. Search the full code list
In more detail
About GE dishwasher error code Cup Open
What Cup Open means, in the maker's own words
Not an error. GE lists this as a reminder that the detergent cup has not been closed — the cycle will not start, and it is telling you to add detergent and latch the cup.
Where this code actually appears
On the control panel, and usually with a sound. GE describes their refrigerator codes as flashing green on the display and typically accompanied by a beeping, and the range, microwave and dishwasher tables all describe codes you can read from the front of the appliance. That is the opposite of some makes, where the number is written into a hidden log and never shown — here, if something is wrong, the appliance generally tells you. Photograph what it says before cutting the power, because a reset erases it and the code is most of the diagnosis.
What to do about it
- Add detergent and latch the cup closed.
- You can override it by pressing START again without opening the door, which GE documents.
- If it persists with the cup properly closed, the cup switch is the repair.
Where this goes next
The job this usually becomes is dishwasher door latch repair, and every one of those pages carries a starting figure and the reasons that move it. If it turns out to be nothing — and on this make a real share of these are modes rather than problems — the visit ends there and you pay the diagnostic and nothing else, or call (305) 306-2503 and describe what the display is doing before booking anything.
This article is based on:
- Official manufacturer documentation
- Internal repair procedures
- Technician repair history
- Company quality standards